The "VIP Levels" page on the official website describes a 5-level programme. The financial benefits (cashback, personalised offers, higher withdrawal limits) start from the third level; the fourth and fifth add a dedicated VIP manager. The requirements for moving up a level and the exact percentages of each benefit are not published.
The levels and the benefits
| Level | Site promotions | 24/7 chat | Higher withdrawal limits | Personalised offers | Cashback | VIP manager |
|---|---|---|---|---|---|---|
| 1 | Yes | Yes | — | — | — | — |
| 2 | Yes | Yes | — | — | — | — |
| 3 | Yes | Yes | Yes | Yes | Yes | — |
| 4 | Yes | Yes | Yes | Yes | Yes | Yes |
| 5 | Yes | Yes | Yes | Yes | Yes | Yes |
The title of the official page mentions level names ranging from "Beginner" to "Legend", but in the visible content the levels are indicated only by number. Wizard of Odds associates the casino cashback with three steps named "Expert", "Pro" and "Legend". The official page says that cashback "increases with every deposit made", without giving figures.
What independent sources report
| Benefit | Reported value | Source |
|---|---|---|
| Weekly casino cashback | 5% (max €1,000), 10% (max €2,000), 15% (max €3,000), requirement 1x the cashback amount | Wizard of Odds, 6 October 2026 |
| Levels that receive cashback | Levels 3, 4 and 5 (in its text the same source speaks of the "first three VIP levels") | VIP-Grinders, January 2026 |
| Monthly withdrawal limit | From €7,000 to €20,000 depending on the level | Wizard of Odds |
The most consistent match between the sources is this: casino cashback starts at level 3 with 5%, rises to 10% at level 4 and reaches 15% at level 5, with weekly caps from €1,000 to €3,000. This is a reconstruction, not data published by the operator: ask support for confirmation.
How you move up a level
The operator does not publish the points or wagering threshold for each level. In programmes of this kind, points accumulate according to the volume wagered, with a different weighting between slots, table games and sports bets, and in some cases they are lost if the account stays inactive. Before treating the VIP programme as a reason to play on Sportaza, put three questions to support:
- how many points are needed for each level and how they are earned on sports and casino;
- whether your level can drop if you play less, and after how long;
- what the cashback percentages and caps and the withdrawal limits are for each level.
Coins, challenges and the shop
Alongside the levels, Sportaza uses a coin system: coins are earned through challenges, collections and competitions such as the Cup, and are spent in the internal shop on free spins and bonuses. According to Wizard of Odds, purchased spins must be activated and played within 7 days, and shop bonuses have 10 days to meet the wagering requirement. How it works is described in the What Is Sportaza? page.
Is it worth aiming for VIP?
Let us work out the numbers for the most concrete benefit, cashback. At level 5, 15% cashback returns €150 on €1,000 of weekly net losses. To get there, however, you need a volume of play that the operator does not quantify and which, because of the house edge, involves expected losses well above the refund. The VIP programme reduces the cost of play for those who already play a lot; it does not make playing more worthwhile.
The second benefit, higher withdrawal limits, matters for those who win large amounts: at the base level the cap is €7,000 a month. Finally, the VIP manager is a direct contact that is useful for withdrawal matters, but also a sales channel that proposes personalised offers.
A warning sign not to ignore
If you notice that you are raising your stakes to move up a level or to avoid losing the benefits you have reached, the programme is working against you. Consider taking a break and read the guidance on the responsible gambling page.
Frequently asked questions
How many levels does the Sportaza VIP programme have?
Five, according to the official page. The first two give access to promotions and the 24/7 chat; from the third, higher withdrawal limits, personalised offers and cashback are added; the fourth and fifth include a VIP manager.
How much cashback does the Sportaza VIP programme give?
The operator does not publish the percentages by level. For casino cashback, Wizard of Odds reports 5% (max €1,000), 10% (max €2,000), 15% (max €3,000), with a 1x wagering requirement.
How do you join the VIP Club?
Every account starts at the first level and moves up according to play activity. The thresholds are not published: ask support.
Does the VIP level raise the withdrawal limits?
Yes, from the third level according to the official page. Wizard of Odds states monthly limits from €7,000 to €20,000 depending on the level.
Sources consulted and verification method
The sources were consulted on 8 October 2026. Data from the official website takes priority; secondary sources are used for comparison and are marked as such in the text. The full method is described on the page how we produce our analyses.